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What brokers look for in non-standard insurance cases

Understanding what underwriters assess can help you present your case more effectively when approaching a specialist broker.

Updated 23 March 2026 · By CoverAble Team

Why specialist brokers assess cases differently

Standard insurers use automated underwriting systems that apply rigid criteria. If your application triggers a flag — a conviction, an IVA, a cancelled policy — the system often declines without human review. Specialist brokers work differently. They present your case individually to underwriters who are specifically set up to consider non-standard risks.

Understanding what those underwriters look for gives you a better chance of a successful application.

Your driving record

Your driving history is one of the most significant factors in any motor insurance application. Points, convictions, claims history, and years of no-claims discount all feed into how underwriters assess your risk as a driver. A strong driving record can work in your favour even when other factors are non-standard. A poor driving record on top of adverse credit or a conviction makes placement significantly harder.

The nature and age of the non-standard factor

Underwriters distinguish between current and historic risk. A bankruptcy that was discharged four years ago is treated very differently from one that is active. An unspent conviction carries more weight than a spent one. A cancelled policy from six years ago is less significant than one from last year.

Time matters. The further in the past your non-standard circumstance, the more options you are likely to have.

Transparency and completeness of information

Brokers present your case to underwriters in writing. The quality and completeness of that presentation affects the outcome. Brokers look for applicants who are forthcoming with information — dates, context, what has changed since the event — rather than those who provide minimum disclosure.

Attempting to conceal material facts is both legally problematic and counterproductive. Underwriters ask questions specifically to uncover undisclosed information, and a policy obtained through non-disclosure can be voided at the point of claim.

The vehicle being insured

The type, value, and insurance group of the vehicle you want to insure affects how underwriters view the risk. A high-performance or high-value vehicle on top of a non-standard personal risk profile can make placement more difficult. A standard vehicle in a lower insurance group is easier to place.

Your current financial stability

For financially-related non-standard factors — bankruptcy, IVA, CCJs — underwriters want to see evidence of stabilisation. Are you currently meeting your obligations? Have you taken steps to rebuild your credit? Is your income stable? A broker who can present a coherent picture of your current situation, rather than just your past difficulties, is more likely to secure a positive outcome.

What you can do before approaching a broker

Gather all relevant documentation before you make contact. Know the dates of key events. Be able to explain your circumstances clearly and honestly. Check your credit report so there are no surprises. And approach a broker who specialises specifically in your type of non-standard case — a conviction specialist and an adverse credit specialist are not the same thing.

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CoverAble is a discovery and directory platform. We are not an insurance broker or insurer. We do not guarantee a quote or offer of cover. Always verify FCA status at register.fca.org.uk before purchasing any policy.